FAQ

Does the ice roller actually work?
Yes — cold temperature constricts blood vessels near the skin's surface, which is why de-puffing is near-instant. It's the same principle behind cold spoons and ice facials, just reusable and mess-free.

How cold does it get / how long does it stay cold?
Freeze the gel head for at least 10 minutes. It stays cold for 10–15 minutes of use — plenty for a full face-and-neck routine.

Is the serum safe for sensitive skin?
Yes, it's fragrance-free and formulated for all skin types. As with any new skincare product, patch test on your inner arm first.

How long until my order arrives?
Orders ship within 1–2 business days and typically arrive in 7–14 business days.

Can I use this if I have acne / rosacea?
Cold therapy is generally soothing for inflammation, but check with your dermatologist if you have an active skin condition.